Privacy Policy

Effective Date: 6/2/2026
Business Name: Salty Dog Lawn Care & Landscaping
Website: saltydoglawncare.com

Salty Dog Lawn Care & Landscaping respects your privacy. This Privacy Policy explains how we collect, use, protect, and handle information you provide when visiting our website, requesting a quote, contacting us, scheduling services, or working with our company.

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Property address or service location
• Billing information
• Service requests
• Photos, messages, or details you submit about your property
• Information provided through contact forms, quote requests, email, phone calls, text messages, or other communication

We may also collect basic website usage information, such as browser type, device type, pages visited, approximate location, referral source, and interactions with our website.

We use the information we collect to:

• Respond to inquiries
• Provide estimates and quotes
• Schedule services
• Complete lawn care, landscaping, hardscaping, drainage, irrigation repair, and related property services
• Communicate about appointments, proposals, invoices, payments, or project updates
• Improve our website, services, and customer experience
• Send service-related reminders or follow-up messages
• Maintain business records
• Comply with legal, insurance, accounting, or operational requirements

We do not sell your personal information.

By contacting Salty Dog Lawn Care & Landscaping, requesting a quote, submitting a form, or becoming a customer, you agree that we may contact you by phone, email, or text message regarding your inquiry, estimate, scheduled work, invoices, service reminders, or related business matters. Standard message and data rates may apply for text messages. You may request that we stop sending non-essential communications at any time.

When you submit information through our website, that information may be used to contact you about your request. Please do not submit sensitive personal information through our website forms.

We make reasonable efforts to protect submitted information, but no online transmission method can be guaranteed to be completely secure.

Our website may use cookies, tracking pixels, analytics tools, or similar technologies to understand how visitors use our site, improve performance, measure marketing effectiveness, and improve the customer experience. These tools may collect information such as pages visited, time spent on the website, device information, browser type, approximate location, and referral source.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.

We may use third-party tools such as Google Analytics, Google Business Profile, website hosting platforms, form providers, scheduling tools, payment processors, advertising platforms, or similar services to operate our business and website. These third-party providers may collect, process, or store information according to their own privacy policies. Salty Dog Lawn Care & Landscaping is not responsible for the privacy practices of third-party websites, platforms, or service providers.

If payments are made electronically, payment information may be processed by a third-party payment provider. We do not intentionally store full credit card numbers or complete payment card details on our website. Payment processors may collect and handle payment information according to their own terms and privacy policies.

Salty Dog Lawn Care & Landscaping may take photos or videos of properties, projects, before-and-after results, completed work, or work in progress for documentation, quality control, marketing, website content, social media, estimates, training, and business records. We will not intentionally publish private personal information. Customers who do not want their property photographed or used for marketing purposes should notify us in writing before work begins.

We may share information when necessary to operate our business, including with:

• Employees, crew members, subcontractors, or service providers
• Website hosting and technology providers
• Scheduling, invoicing, payment, or customer management platforms
• Insurance, legal, accounting, or business advisors
• Material suppliers or project partners when needed to complete requested services
• Government, legal, or regulatory authorities when required by law

We do not sell your personal information to third parties.

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no website, email system, payment platform, or online service can guarantee complete security. You are responsible for using secure communication methods when sharing sensitive information.

We may retain customer information, service history, estimates, invoices, communications, and project records for business, accounting, legal, insurance, tax, warranty, and operational purposes.

We retain information only as long as reasonably necessary for these purposes unless a longer retention period is required or allowed by law.

Our website may contain links to third-party websites, platforms, social media pages, review sites, payment portals, or other external services. We are not responsible for the content, security, or privacy practices of those third-party websites.

Our services and website are intended for adults, homeowners, property managers, businesses, HOAs, and related customers. We do not knowingly collect personal information from children under the age of 13.

You may contact us to:

• Update your contact information
• Request that we stop sending non-essential communications
• Ask questions about how your information is used
• Request removal of certain information where legally and practically possible

Some information may need to be retained for business, legal, accounting, insurance, or service record purposes.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

For questions about this Privacy Policy or how your information is handled, please contact:

Salty Dog Lawn Care & Landscaping
Website: saltydoglawncare.com
Phone: (919) 637-1803
Email: saltydoglawn@gmail.com
Service Area: Leland, Wilmington, Hampstead, Brunswick County, New Hanover County, Pender County, and surrounding areas.